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Call answering service

Call Answering Service

At Dublin Office Centre we provide a professional and courteous Live Call Answering service. When a call is received our receptionists are presented with a screen of information about your company and how to answer the call according to your specifications. This could include contact names and numbers of people within your company, web site promotional details or even directions to your office. The more information you give us the better it helps us deal with your calls effectively, leaving time for you to carry on with normal day to day business.

We also offer Live Call Answering with Call Transfer/ Call Patching for up to 3 people in your company, depending on who the caller is looking to speak to. And, if unavailable, we will gladly take a message and either email or SMS text the details to you immediately.

We answer 99% of all our calls within 3 rings so you can rest assure that you are getting a professional service, and of course, in a friendly and efficient manner. Your out-of-office hours calls will also be dealt with efficiently by our Voicemail Call Answering system or if you prefer redirected to an alternative phone number.

Live Call Answering is available Monday to Friday 9-1.30pm and 2-5pm.

Included in our Gold Lite Package is up to 50 Calls per month, Gold and Platinum Packages are up to 100 Calls answered per month. Additional calls are charged €1.80 and €1.60 respectively each.

Call Patching/Transfer is charged at call cost of transfer. All prices subject to Vat where applicable.

Virtual Office Centre
Procom
Ground Floor, 14 Herbert Street Dublin 2
 
Tel:
+353 (0)1 676 4000
Fax:
+353 (0) 1 676 4004